Terms & Conditions
Terms & Conditions
Introduction
www.vitallfizz.com is an online service operated and managed by VitallFizz. By using the VitallFizz website and services, you agree to the terms and conditions outlined below. These terms may be updated periodically, and continued use of the website indicates your acceptance of these changes.
If you have any questions regarding these terms, you may contact us at:
📍 Address:
Plot No. 54, Sahitya Industrial Hub,
Nr. Shyam Estate, Bakrol-Gatrad Road,
Bakrol Bujrang, Ahmedabad, Gujarat-382430.
📧 Email: vitallfizz@gmail.com
📞 Phone: +91 96896 77000
1. Accuracy of Content and Invitation to Offer
We strive to ensure the accuracy of all information on our website, including product details and pricing. However, errors may occur. If a product is listed with incorrect information or pricing due to an error, we reserve the right to cancel or refuse any order before dispatch.
All product prices displayed on the website are inclusive of GST unless stated otherwise.
2. Ownership of Rights
The content on this website, including text, images, logos, and other materials, is protected under copyright laws and is the property of VitallFizz or third-party licensors.
Unauthorized copying, modifying, distributing, or using any content from the website for commercial purposes is strictly prohibited without explicit permission from VitallFizz.
3. User Registration
- When registering on our website, you must provide accurate and truthful information.
- You are responsible for maintaining the security of your account and agree not to share login credentials with others.
- By registering, you consent to receive email, SMS, and push notifications related to orders, promotions, and updates. You can opt-out at any time.
4. Pricing & Payments
We strive to maintain accurate pricing. However, if an error occurs:
- We reserve the right to cancel or modify orders before shipping.
- You will be notified in case of price changes or cancellations.
- All payments are securely processed through third-party gateways, and we do not store financial information.
Accepted Payment Methods:
✅ Credit/Debit Cards
✅ UPI & Net Banking
✅ Wallets & Payment Apps
✅ Cash on Delivery (COD – Available for select locations)
5. Financial Information Security
All credit/debit card transactions are processed through secure third-party payment providers. VitallFizz does not store or have access to sensitive payment details.
You are responsible for ensuring that you use a valid and legally owned payment method.
6. Privacy & Data Protection
By using our website, you agree to our Privacy Policy. We collect and store user information only for order processing, customer support, and marketing purposes.
You have the right to:
- Opt-out of marketing emails.
- Request data deletion by contacting us.
For complete details, refer to our Privacy Policy page.
7. Cookies & Tracking
We use cookies and analytics tools to enhance your browsing experience and show personalized ads.
You can opt out of cookies through browser settings, but this may affect site functionality.
8. Returns, Refunds & Exchanges
We offer a 30-day hassle-free return policy for unopened and unused products.
✅ Eligibility for Returns:
- Items must be unused and in original packaging.
- Opened or used products are not eligible for returns due to hygiene reasons.
- Refunds are processed within 7 business days of receiving the returned item.
To initiate a return, contact vitallfizz@gmail.com with your order details.
9. Shipping & Handling
- Standard Delivery: 4-7 business days
- Express Delivery: 1-3 business days
- International Shipping: Available for select countries
Free shipping is available on eligible orders above a certain value.
Shipping delays may occur due to unforeseen circumstances, but we will notify you of any changes.
10. Special Offers & Discounts
- Coupons and promo codes are valid for a limited time only and are subject to change.
- Discounts are applicable only on MRP and cannot be combined with existing offers.
- Flash sales and seasonal discounts may have additional terms.
For details on ongoing promotions, visit our Offers section.
11. Security & Liability
We take reasonable security measures to protect user data. However, VitallFizz is not liable for:
- Unauthorized access to user accounts due to negligence.
- Loss or damage caused by third-party actions.
- Technical errors beyond our control.
Users are advised to use strong passwords and avoid sharing personal credentials.
12. Age Restrictions
VitallFizz products are intended for adults.
- Users under 18 years must have parental supervision when making purchases.
- We do not knowingly collect data from children under 13.
13. Intellectual Property & User Submissions
If you submit reviews, feedback, or content on our website:
- You grant VitallFizz the right to use, modify, and display this content for promotional purposes.
- You agree not to post misleading, offensive, or copyrighted material without permission.
14. External Links & Third-Party Websites
Our website may contain links to external sites. VitallFizz is not responsible for the content or policies of third-party websites.
Users should review the privacy policies of external websites before engaging with them.
15. Governing Law & Legal Jurisdiction
These terms are governed by Indian law, and any disputes will be subject to the courts of Ahmedabad, Gujarat.
Any claims must be submitted in writing within one (1) year from the date of occurrence.
16. Acceptance of Terms
By accessing and using www.vitallfizz.com, you acknowledge and agree to these Terms & Conditions. If you do not agree, please discontinue the use of this website immediately.
For any queries or concerns, contact us at:
📍 Address:
Plot No. 54, Sahitya Industrial Hub,
Nr. Shyam Estate, Bakrol-Gatrad Road,
Bakrol Bujrang, Ahmedabad, Gujarat-382430.
📧 Email: vitallfizz@gmail.com
📞 Phone: +91 96896 77000
